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Cancellation Policy

Payment Methods

GoSport Activity Centre accepts the following payment methods to pay for goods/services:

- Credit, debit and prepaid cards (Visa, Mastercard, Maestro, American Express)*

- Paypal

- Square Card Readers

- Bank Transfers

- Cash

- Klarna

 

*All online card payments are processed through Square Payments, Monzo Banking or the Wix Payment System.

 

Cancellation Policy

Cancelling Single Bookings

 

Cancellation 12 days or more prior to the agreed activity starting date.

You will be reimbursed for the full course price minus Paddle Uk Registration and Processing fees that have already been paid and a discretionary admin fee of 15%.

 

Cancellation between 48 hours and 7 days prior to the agreed activity start date.

You are entitled to a 50% reimbursement or a 100% value GoSport voucher (valid for that season). Adjustments can be made at the discretion of a GoSort Director.

 

Cancellation 48 hours or later (last minute)

No reimbursements will be issued.

 

Cancellation of Group Bookings

If the group cancel a large group booking no refund will be issued if the cancellation is made more than 3 weeks before the course start date.

 

Special cancellations

GoSport appreciates that some circumstances might be beyond people’s control and make the activity impossible or dangerous such as poor weather conditions or national restrictions. 

In case of bad weather conditions or other last-minute factors, GoSport can also propose to reschedule the activity. If you cannot attend the proposed date, you will be entitled to a full reimbursement. 

 

Can I modify the dates of my booking?

You may request a change in the scheduled dates for an activity by emailing info@gosportactivitycentre.co.uk

If the modification is accepted, a new booking summary will be issued and sent to you. GoSport Activity Centre is not obliged to accept changes in date, timings or locations. 

If the modification request is refused, your request will be treated as a cancellation as per the above policy. 

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